“We did complete the online survey but wanted to also mention
the men who guided us through the process of selecting and purchasing our new
Jake, the patient sales representative, did his best to
answer our many inquiries. His
invitation to visit the showroom absolutely solidified our preference for Pella
after seeing the door. Dave, the showroom specialist, was the most cordial
solicitous person we have ever met. Eagle
eye Bryan, the order verification specialist, double checked everything so
thoroughly, measuring the door a second time and discovering an inswing garage
door, which should have been an outswing door.
On the installation day, it was nice to greet Ed, Justin and
Bobby wearing smiles on their faces; kudos to them for doing such a good
job. Even the painter who came the next
week remarked about the great caulking job around the garage door.
All-in-all our experience was a positive one.”
- Dorthy C.
St. Louis, MOpermalink